About two weeks
We listen, look and ask until the brief is sharper than the one you sent us.
What happens
A kick-off workshop
Half a day with your team: what you make, who buys it, and what’s in the way.
Interviews
Customers and staff, on their own ground, in their own words.
An audit
Everything you already have, laid out on one table.
A brief we both sign
One page, agreed before anything is designed.
You get
- The brief, on one page
- The one thing only you have, named
Your part
A day of your time, and access to the people who know the business best.
Inés Valcárcel leads Gather
Founder and creative director
Four to six weeks
We turn the brief into a few genuinely different routes, then make one of them great.
What happens
Two or three routes
Different answers to the brief, each shown on your real things.
One route, in detail
The one you choose, worked through every piece and size.
Feedback
We walk you through it in the room, then you mark it up.
Testing
Real content in front of real people before anything is final.
You get
- The finished design: identity, pages, pieces
- A system your team can use without us
Your part
One decision-maker, and feedback within two working days.
Saoirse Kinsella leads Shape
Senior designer, identity
Two to four weeks
We build it, launch it, and stay while it finds its feet.
What happens
Build
Code, print and production, by the people who designed it.
Checks
Every screen, sheet and sign, before anyone outside sees it.
Launch day, then two weeks on call
The whole team in on the day, then two weeks of fixes and training.
You get
- Every file, and the code
- The right to use all of it
- Fonts and licences, in your name
- A training call for your team
Your part
A launch date we all hold.
Anoushka Deshpande leads Lift
Technical director
Every week
The same rhythm in all three stages, starting with a call on the first Thursday.
One call, every Thursday
Thirty minutes with the people doing the work, with notes on the board by Friday.
Two rounds of feedback
Per stage. Extra rounds move the date, not the fee.
One shared board
Every file, decision and date, open to you at any time.
The same people to the end
Whoever starts Gather is in the room on launch day.
See one fly
Ostra Ferries went through all three stages in ten weeks: a new identity for six piers, the timetable and the app.
